Terms of service

By accessing or using IoCarta (the "Service") — including the website at iocarta.com, its subdomains, and any email alerts we send — you ("you", "User") agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you must not use the Service.

We may amend these terms at any time. Material changes will be reflected in the "Last updated" date above. Continued use of the Service after a change constitutes acceptance of the revised terms.

IoCarta is a flight-deal discovery and notification service. We aggregate publicly available pricing information from third-party airline-ticket distribution partners (including but not limited to Aviasales and Travelpayouts) and surface fares we assess to be unusually low based on each route's 60-day rolling median price.

IoCarta does not sell, issue, or process flight tickets. We are not a travel agent, tour operator, or air carrier. We do not enter into any contractual relationship with you with respect to any flight. All bookings occur on the website of a third-party partner, where you contract directly with the partner or the operating airline.

Airfares and seat availability are extremely volatile and may change between the moment a deal appears on IoCarta and the moment you attempt to book. We make reasonable efforts to verify each advertised deal every 10 minutes and to remove deals that are no longer bookable, but we cannot guarantee that any specific fare displayed will still be available when you click through, nor that the price shown will exactly match the price at checkout.

Deals labelled as "error fares" may be the result of pricing mistakes by airlines or distribution systems. Such fares are frequently cancelled or re-priced by the carrier after booking, sometimes hours or days later. You acknowledge this risk before booking.

IoCarta is not a party to any booking, ticket purchase, or carriage contract. We have no liability whatsoever for any matter that arises after you click through to a partner site or complete a purchase.

Without limiting the generality of the foregoing, IoCarta accepts no responsibility and assumes no liability — to the fullest extent permitted by applicable law — for any direct, indirect, incidental, consequential, exemplary, or punitive damages arising out of or relating to:

• Cancellation, alteration, rescheduling, downgrading, or refusal of carriage of any flight, whether by the airline, an authority, the booking partner, or any other third party;
• Pricing errors discovered after a purchase has been completed, including the airline's decision to honour, re-price, or refund a fare that was issued in error;
• Failure of the booking site to complete a transaction, mis-issued tickets, duplicate charges, or refund delays attributable to the booking partner or airline;
• Schedule changes, missed connections, lost baggage, denied boarding, or any other event occurring during or in connection with your travel;
• Visa, passport, vaccination, or other entry requirements applicable to your itinerary, including any cost incurred as a result of failing to meet them;
• Charges levied by the airline for services not included in the advertised fare (including but not limited to checked baggage, cabin baggage, seat selection, priority boarding, meals, or changes to the booking);
• Acts or omissions of the airline, the booking partner, payment processors, insurance providers, or any other third party involved in your travel arrangements;
• Force majeure, including but not limited to weather, strikes, civil unrest, pandemics, or governmental action.

Where liability cannot be excluded as a matter of law, our aggregate liability to you for any claim relating to the Service is strictly limited to the greater of (a) the commission we actually received in respect of your booking, if any, and (b) one hundred euros (€100).

Your sole remedy in any dispute concerning a booking is against the airline or booking partner with whom you contracted.

IoCarta earns a commission from most successful bookings made through our outbound links. The commission is paid by the booking partner and does not increase the price you pay. This commission is our sole revenue model — there are no paid placements, sponsored slots, or promotional bias on the site.

You agree to use the Service only for lawful purposes and only in a manner that does not infringe on the rights of others or restrict their use of the Service. You agree not to:

• scrape, copy, or systematically extract data from the Service without prior written permission;
• use automated tools to submit subscriptions, perform searches, or otherwise interact with the Service;
• attempt to gain unauthorised access to any portion of the Service or any related systems;
• interfere with or disrupt the Service or servers/networks connected to it.

We reserve the right to suspend or terminate access for any User found to be in breach of these terms, without notice and without liability.

All content, design, code, trademarks, and other intellectual property displayed on the Service are owned by IoCarta or its licensors and are protected by applicable laws. You may not reproduce, redistribute, or create derivative works from any material on the Service without prior written consent.

You agree to indemnify and hold harmless IoCarta, its directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of your use of the Service or your breach of these terms.

These terms are governed by the laws of Belgium, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these terms or the Service shall be subject to the exclusive jurisdiction of the courts of Brussels, Belgium, except where mandatory consumer-protection legislation grants you the right to bring proceedings in your country of residence.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Questions about these terms can be sent to legal@iocarta.com.